This group answers questions relating to the VBOtp application process, issue with accessing and completing the online application, alternate application options.
Try downloading the enrollment application from: http://www.vsscyberoffice.com/vbo/vbonua.html. This application version is available in rich text format (RTF) and MS Word (DOC) format.
Follow the instructions provided for completing and submitting the application.
NOTE: Manually processed applications can take up to 72 hours for review and approval. - Updated: October 6, 2005
Try clearing out your web browser's: cookies and cache. Sometimes, after you've visited so many sites on the Internet, your web browser's cache becomes full. For detailed instructions on how to clean your specific web browser please visit:
We also recommend closing your web browser and re-opening after you've cleaned the cache and cookies.
You can also force a page to load by doing a page refresh.
If you are running a firewall program, we recommend that you temporarily disable it by turning it completely off. To verify that the firewall software is completely turned-off, right click on your task bar, open up the task manager, select the "Applications" tab" to be sure the program is not still running.. Close down your web browser, then reopen, revisit the enrollment application, in most cases, this will resolve the problem for a broken form.
Yes. If a student neglects to follow the instructions provided for completing the application, there is a strong chance the application will not be recommended for approval. - Updated: October 6, 2005